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About

Why I built this

Brad Jaehn, Founder

Background

  • VP of Product and Customer Experience

    Caesars Sportsbook

  • $200M P&L responsibility

    Arrivia

  • Senior product leadership

    Orbitz, Gogo, McDonald's

  • Co-founded and sold a company

  • 25-year career leading product organizations

  • BA

    Cornell University

  • MS in Leadership and Organizational Development (in progress)

    Saint Louis University

I've spent 25 years running product organizations, most recently as VP of Product and Customer Experience at Caesars Sportsbook, before that owning a $200M P&L at Arrivia, and before that building product at Orbitz, Gogo, and McDonald's. I've also co-founded and sold a company. Along the way I've hired, promoted, and let go of a lot of product people, and I've sat through more personality tests, 9-box calibration sessions, and 360 reviews than I can count.

Here's what those tools are actually good at: describing how someone tends to think, or where a manager's gut says they rank against peers this quarter. I'm INFP, and my top CliftonStrengths theme is Strategic, and both of those are accurate descriptions of how I operate. Neither one tells you whether I've ever made a hard prioritization call under real pressure, or what happened after I made it. A 9-box grid is a manager's opinion, updated twice a year, compressed into nine boxes. It is useful for a talent review meeting. It is not evidence.

I'm finishing a Master's in Leadership and Organizational Development at Saint Louis University because I wanted the academic grounding to go with the field experience, not instead of it. Product Assessment is what I wished existed every time I had to make a real call about someone's readiness: not a personality read, not a manager's impression, but a structured conversation about what someone actually did, tested the way you'd test it if the decision really mattered.